Shipping, Replacement & Refund Policy
Orders may be placed through our secure website 24 hours a day, 7 days a week. Once your order is submitted, authorized, and payment has been confirmed, it will be prepared, packaged, and shipped. Shipping details and tracking information will be provided once your order has been sent.
Fulfillment & Delivery
We provide several shipping methods to meet your needs, including free shipping on orders with a grand total over $200. Available options include:
- USPS Priority
- FedEx 2-Day (two business days)
- FedEx Overnight
- FedEx Overnight with Signature Required
- FedEx Saturday Delivery for qualifying Friday orders placed before 3:00 p.m. EST
Orders that are completed, paid for, and approved by 3:00 p.m. EST are typically processed on the same business day. Orders finalized after 3:00 p.m. EST, or placed on weekends or holidays, are generally shipped on the next business day.
Privacy Safeguards
We are committed to protecting your privacy and adhere to applicable federal and state privacy regulations. Your personal and order details are kept strictly confidential and are used solely for processing and fulfilling your purchases. We do not sell, share, or otherwise disclose your information to third parties.
Replacements & Refunds
Due to regulatory requirements governing our product line, we are unable to accept returns. If you receive an incorrect shipment or items that do not match what you ordered, please contact us at support@blueberrybiolabs.com. After verifying the issue, we will arrange for a replacement of the original order.
If your order has not yet been processed for shipment, you may cancel that order by contacting us at support@blueberrybiolabs.com for a refund. Once the order has been shipped, we are only able to arrange for a replacement of the original order.
Payments, Pricing & Inquiries
We accept various forms of payment including all major credit cards. Standard (individual) pricing can be found on the product pages. To inquire about larger bulk pricing, please contact us at support@blueberrybiolabs.com.
Viewing Orders / Accounts
At checkout, you may choose to create an account or proceed as a guest. Creating an account is optional but recommended, as it allows you to review current order status, update account and shipping information, access your order history, and speed up the checkout process for future purchases.
Complete Satisfaction Commitment
Providing exceptional customer service is our objective. If you have any questions, concerns, or issues with your experience, please reach out to us so we can address them. We respond to all inquiries and are dedicated to ensuring your satisfaction.